TROUBLESHOOTING STEPS --
This is the output I received when I ping to any IP address.
C:\Users\Shekhar>ping 172.0.0.21 Pinging 172.0.0.21 with 32 bytes of data: PING: transmit failed. General failure. PING: transmit failed. General failure. PING: transmit failed. General failure. PING: transmit failed. General failure. Ping statistics for 172.0.0.21: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
Major possible reasons for the error message
PING: Transmit failed. General Failure are:
- Misconfigured Firewall
- Outdated Network drivers or firmware
- DNS and other socket issues
- Other software or hardware errors
We can resolve it by following the steps provided below. Power Cycle the entire network : To know more about this step go to the link below.Power cycle is a miraculous cure for many home networking issues. Power Cycling is the process of turning off and turning on networking devices (Say Wireless Router or Modem ) in a systematic order. Sounds simple but very effective in troubleshooting networking issues. Power Cycle is a recommended process after configuring a modem or router. In this article we can check how to power cycle specific networking devices like modem, router, Access Point etc and an entire Local network.Command Prompt troubleshooting : Use the following command prompt commands to solve the issue.Type each commands on command prompt and press enter. After completing every commands reboot your computer.
- ipconfig/release
- ipconfig/renew
- ipconfig /flushdns
- netsh int ip reset c:\tcp.txt
- netsh winsock reset
Disable Firewall (other security programs ) and check for the issue: Sometimes you may get this error message "PING: Transmit failed. General Failure" when firewall stops packets.Perform System Restore to last known good configurationUpdate the adapter driver: Update the adapter driver from Device ManagerUpdate the modem and router (if any) firmware Just like this guide for "Ping: Transmit failed. General Failure" error message, we have a troubleshooting guide for some other important Internet connectivity error messages. They are:Error 718: The Connection was Terminated because the Remote Computer did not Respond in a timely manner
Above error message says about a state where the entire connection is terminated. However, if the modem fails to get a connection with remove host you will receive following error message.Error 777 :The Connection Attempt failed due to Remote Computer Out of Order
Hey, thanks for that article. It really contain some serious info for resolving Ping transmit failed general failure. I still needed some assistance which I got from tech support team @ 800-864-4162
ReplyDeleteHey guys, thanks for the tips. It really helped me a lot. Ping transmit failed general failure usually occurs in Windows 8. if someone is unable to find solution then get support at 800-864-4162
ReplyDeleteCheers.